SINTYA, deby M. Measuring Customer Satisfaction and Loyalty: A Study on Service Quality for Mobile Banking Users. BJRM (Bongaya Journal of Research in Management), [S. l.], v. 5, n. 1, p. 44–54, 2022. DOI: 10.37888/bjrm.v5i1.294. Disponível em: http://ojs.stiem-bongaya.ac.id/BJRM/article/view/294. Acesso em: 19 apr. 2024.