[1]
Siti Fatimah, Surahmi, Nuraeni Gani and Ismawati 2026. Penerapan Customer Relationship Management (CRM) Dalam Menjaga Loyalitas Nasabah Pada (BSI KCP Pinrang). BJRM (Bongaya Journal of Research in Management). 9, 2 (May 2026), 241–249. DOI:https://doi.org/10.37888/bjrm.v9i2.983.